Consultant, HR Communications

Location: Radnor, PA, US

Relocation assistance is not available for this opportunity.

Requisition #51542

About the Company
Lincoln Financial Group provides advice and solutions that help empower Americans to take charge of their financial lives with confidence and optimism. Today, more than 17 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, as well as to guard against long-term care expenses. Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE:LNC) and its affiliates. The company had $222 billion in assets under management as of March 31, 2015.

The Role
This role works closely with internal Human Resources stakeholders at all levels and with the business lines to understand business needs, goals and objectives for key situations, initiatives and programs and recommends, develops and implements complex communication solutions, approaches and tactics to most effectively reach target internal/employee audiences and achieve desired outcomes.

•Serves as a subject matter expert and works with internal HR stakeholders to understand business needs, goals and objectives for initiatives and recommends, develops and implements communication plans and activities to most effectively reach target audiences and achieve desired outcomes.
•Provides subject matter expertise and tactical communication counsel and support to project teams and, as needed, works with other internal stakeholders (such as Graphic Design, Editorial, Brand, Video Production, Digital, etc.) to deliver integrated communication solutions.
•Provides direction and enhances complex organizational initiatives by positively influencing, supporting and communicating change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
•Develops cross-channel content (brochures, letters, web articles, video, social content, games, quizzes, signage, etc.) to internally promote corporate achievements, interviews, senior leader events, community involvement, philanthropic activities, business results, etc.
•Works across stakeholder groups to ensure communication activities align with overall corporate objectives and Brand.
•Develops and Manages content for employee intranet.
•Leads and/or participates in efforts to define metrics and measurement for communication programs and tactics.
•Advises internal stakeholders on key trends, issues and news within corporate communications space.
•Applies benchmarking data and performance metrics to continuous improvement of communication efforts.
•Serves as a resource for local Key City-related communication activity, including Business Continuity/Crisis Management.
•Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
•Remains current in profession and with industry trends.
•Makes a positive contribution as demonstrated by: •Making suggestions for improvement
•Proactively learning new skills, procedures and processes
•Performs other duties as required

•Undergraduate degree or 4+ years of equivalent work experience

•3-5+ years of experience in Corporate Communication or related environment
•Confident, comfortable communicator with strong written and verbal communication skills.
•Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations.
•Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
•Ability to analyze complex information and to evaluate the implications of a course of action or solution.
•Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
•Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
•Define problems, collect data, establish facts and draw valid conclusions.
•Demonstrates project management skills, including critical ability to coordinate and balance multiple projects in a time-sensitive environment and meet deadlines.
•Demonstrated proficiency in technical writing skills (grammar, punctuation, tense, usage, etc.)
•Ability to translate complex and complicated topics, issues, products, situations or opportunities into simple and compelling language that achieves communication goal.
•Ability to generate content for use across traditional and digital channels, including print, web, social and video.
•Demonstrates strong interpersonal skills with collaborative style.
•Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

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